VisitScotland – Careers
CONTEXT An accessibility audit was carried out on VisitScotland.org before I joined. Amongst the tasks that participants struggled with was the ability to find the… Read More »VisitScotland – Careers
CONTEXT An accessibility audit was carried out on VisitScotland.org before I joined. Amongst the tasks that participants struggled with was the ability to find the… Read More »VisitScotland – Careers
CONTEXT VisitScotland’s Quality Assurance (QA) scheme was in the process of being overhauled during my time there. The scheme provides assessments and gradings of various… Read More »VisitScotland – QA Scheme
CONTEXT At VisitScotland, we had access to the UserZoom user testing platform which allowed us to run remote, unmoderated tests with the panel of users… Read More »VisitScotland – Regular User Testing
CONTEXT The Research & Insights (R&I) team at VisitScotland is very well-informed. They understand the value that they add to the research they carry out… Read More »VisitScotland – Research & Insights
CONTEXT As part of VisitScotland’s responsibility to tourism businesses in Scotland, we offered a website review service to a number of partners. These reviews consisted… Read More »VisitScotland – Partner Website Reviews
The time has finally come! 6 months into my current role and I was able to get a trip down south to meet the rest… Read More »Meeting the team
Today was the day. For the first time in 2 years, I went into the office. What’s a commute? Standing up for the duration of… Read More »An (actual) breath of fresh air
I’ve just finished up reviewing a bunch of submissions for the latest Adobe Creative Jam, which this time is in association with LinkedIn. I’ve previously… Read More »Judging for Adobe Creative Jam
This week I got the chance to talk with a couple of users that have had different levels of exposure to our service. One had… Read More »Turning talking into tasks
This week has was our end/start of sprint, so there was the necessary review and planning meetings which always take a bit of time. As… Read More »Research heavy